DiveWire FAQ

Posting & Editing

When will my press release go live?

You may schedule your press release to be published immediately or at a future date. Upon publication, your press release appears in the Press Releases section of the selected Dive(s), in the Company Announcement sidebar, and at the bottom of all articles for up to three weeks. It will also be included in the newsletter for the Dive(s).

How do I edit or delete my press release?

You'll get an email titled “Receipt: Press Release Submitted” after purchase. This email contains a link to manage or edit your press release.

Why was my press release removed?

Deletion may occur due to a breach of our Content Policy.

Issues uploading company logo or image?

Use JPG or PNG format (250x250 pixels, max 500KB). For additional media, select the Multimedia Add-On during checkout.

Credits

What are credits and packages?

One credit equals one press release per Dive. Packages offer volume-based discounts: a lower price per release when purchasing 3, 7, or 12+ credits.

How do I check my remaining credits?

Your receipt will include the number of credits remaining under the payment method. If the code is invalid, you may have used all your credits. To purchase more credits head to the Get Started section on our homepage.

When do credits expire?

Credits expire one year from the purchase date.

Reporting

Are do-follow links available?

No.

What kind of engagement will my press release get?

Engagement such as impressions, newsletter opens, and clicks vary by Dive. Visit the Get Started section on the DiveWire homepage for audience and visibility details.

Where are my 7 or 21-day reports?

You'll receive these reports via email on the 8th and 22nd day post-publication. Look for “Your DiveWire Visibility Report…” in the subject line. Information about total impressions, newsletter opens, and clicks will be included in the 21-day report.

Invoices/Receipts

How do I find my receipt?

A copy will be emailed to you upon purchase. The subject line will be “Receipt: Press Release Submitted”.

Need an invoice for a purchase?

Email pressreleases@industrydive.com with the subject line “Request Invoice” and include your purchase receipt, name, email, phone number, and company address.

All requests will be processed within 24-48 hours.